shipping delays

[UPDATE] Extended Chinese New Year

UPDATE: 18 Feb 2020 – most doll manufacturers have now returned to work, with no further delays.

As you may have already heard, the novel Corona virus which has affected mainland China, has continued to spread.

Although efforts to halt its progress have been ongoing by the Chinese government, reported cases have been seen in over 28 territories with an estimated 910 official deaths, as of this writing.

Many Lunar New Year events and tourist attractions have been closed to prevent mass gatherings.

The Chinese government had already extended the new year until 2nd February, 2020.

Since the outbreak has been declared a Public Health Emergency of International Concern (PHEIC) by the World Health Organization (WHO).



How does this affect you?

Well, we’ve been tracking its progress alongside our manufacturing partners in China since the first news broke in January.


Due to the severity of the situation, the Chinese Government has:

extended the Chinese new year until the 17th of February, 2020.


Unfortunately, this means that all orders placed in the next 10 days will not begin processing until the 17th of February, 2020.

If there are any changes to this date, we will let you know.

Existing Customers

How you are affected will depend on when you ordered – so please check your email inbox, as a customer support agent will contact you directly.


If you have any questions or concerns, please CONTACT US






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